Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
When do we collect information?
We collect information from you when you fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
We do not use cookies for tracking purposes
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.that make your site experience more efficient and may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
We do not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information:
• By emailing us
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
To be in accordance with CANSPAM, we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at
and we will promptly remove you from ALL correspondence.
Theaputic Transition Services & Health Insurance Portability and Accountability Act (HIPPA)
Therapeutic transition services are designed to help the client navigate a time of change. This service is goal-focused and time-limited. The client will have the opportunity to gain tools to academically and socially integrate him/herself into a college setting; into an independent living situation and/or into gainful employment. These services do not guarantee the client will pass all of his/her classes, stay in college, get admitted to a top choice school, successfully live alone, or maintain employment. Also, although these transition services are therapeutic in nature, they are not a substitute for therapy. If the client has a mental health diagnosis, he/she must be working with a therapist while receiving transitional support services from Change Over Constant. If the client stops working with a therapist at any time, transition services will be terminated within the week, and Change Over Constant will not be liable for the client’s mental health, and/or the actions taken by the client due to mental health issues, during that time. HIPAA (Health Insurance Portability and Accountability Act) Notice Of Privacy Practices: THIS NOTICE DESCRIBES HOW MEDICAL/MENTAL HEALTH INFORMATION ABOUT THE CLIENT MAY BE USED AND DISCLOSED, AND HOW HE/SHE CAN GET ACCESS TO THIS INFORMATION. REVIEW IT CAREFULLY. This document is effective as of January 1, 2007. I, Change Over Constant., will only release information in accordance with state and federal laws and the ethics of the counseling profession. This notice describes the practice’s policies related to the use and disclosure of the client’s healthcare information. Uses and Disclosures for Treatment, Payment, and Health Care Operations I, Change Over Constant., may use or disclose the client’s protected health information (PHI) for treatment, payment, and health care operations with the client’s assent/consent. To help clarify these terms, here are some definitions: -PHI refers to information in the client’s health record that could identify him/her. -“Treatment, Payment, and Health Care Operations” is defined as follows: In this practice, “treatment” is considered transitional support services that are guided by the mental health needs of the client. “Treatment” is also consultation between the Transition Specialist and other health care providers in order to support the client’s needs in a more comprehensive manner. “Payment” is when reimbursement is obtained for transitional support services. “Health Care Operations” are activities that relate to the performance and operation of a private practice. Examples of “health care operations” are quality assessment and improvement research, conferences, and networking opportunities. -“Use” applies to activities within the practice. An example of “use” is utilizing a client’s data and transitional support experience in order to inform the Transition Specialist’s work with other clients, or using de-identified information for research purposes. A client’s information will not be used for research without his/her assent/consent. -“Disclosure” applies to activities outside of the practice such as releasing or providing access to information about the client to other parties. Uses and Disclosures Requiring Authorization I, Change Over Constant., may use or disclose PHI for purposes outside of treatment, payment, and health care operations when the client’s appropriate authorization is obtained. An “authorization” is written permission that grants specific disclosures from and to the parties listed on the “Authorization to Release Confidential Information” page. In those instances when I am asked for client information outside the purposes of treatment, payment, and health care operations, I will obtain an authorization from the client before releasing this information. Health Insurance Portability and Accountability Act (p.2) Uses and Disclosures with Neither Consent Nor Authorization: I, Change Over Constant., may use or disclose PHI without the client’s consent or authorization in the following circumstances: -Child Abuse: If I have reasonable cause to believe that a client (under 18) is suffering emotional, physical, or sexual abuse, as well as neglect or malnutrition, and that this harms the client’s health and/or welfare, I must immediately report this information to the Massachusetts Department of Social Services. -Health Oversight: The Board of Licensed Mental Health Counselors has the power, when necessary, to subpoena relevant records should I be the focus of an inquiry. -Judicial or Administrative Proceedings: If the client is involved in a court proceeding and a request is made for information about his/her diagnosis, treatment, and records thereof, such information is privileged under state law and I will not release information without written authorization from the client, his/her legally appointed representative, or a court order. The privilege does not apply if the client’s evaluation is court ordered. The client will be informed in advance if this is the case. -Government Oversight Activities: If a government official or agency, such as a medical examiner, coroner, military agency, national security or intelligence agency, or law enforcement official requests information about your treatment, the practice may be required to provide that information under certain circumstances. -Serious Threat to Health or Safety: If the client communicates an explicit threat to kill or inflict serious bodily injury upon an identified person and the client has the apparent intent and ability to carry out the threat, I must take reasonable precautions. Reasonable precautions may include warning the potential victim, notifying law enforcement, or calling the client’s therapist and/or psychiatrist to arrange hospitalization. I must also do contact these people if I know the client has a history of physical violence and I believe there is a clear and present danger to follow through with the explicit threat. Furthermore, if the client presents a clear and present danger to him/herself and refuses to accept appropriate treatment from his/her therapist and/or psychiatrist, and I have reason to believe the client needs to be committed to a hospital, I will communicate this to the client’s treatment team and/or family in order to protect the client. -Complaints or Lawsuits: If the client files a complaint or lawsuit against me, I may defend myself by disclosing relevant information about the services I have provided to the client.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
changeoverconstant.com
hello@changeoverconstant.com